We recently released a substantial system upgrade that enables more than one Zumbox to be registered at each address. In other words, people can now register personal Zumbox digital mailboxes based on their name and street address. Allow us to explain…
Previously, as you may have noticed, there could only be one Zumbox for each U.S. street address. Any mail sent to that street address via Zumbox would go there, regardless of the actual name to which it was addressed. This mimicked the physical world, where all paper mail is received in one USPS mailbox and then hand-sorted by recipient if necessary. With Zumbox, paperless mail is now pre-sorted by name and delivered exclusively and securely to the actual recipient. With a Zumbox personal mailbox, your roommates, kids, parents, or tenants will no longer be able to see who is sending you mail, let alone giving them the option to open it. This significantly enhances the security, privacy and functionality of the Zumbox paperless postal system.
Registering a personal Zumbox is simple. First, note that your current Zumbox has already been “personalized” according to the name you have on the account. To register additional Zumboxes, go to Zumbox.com and enter a new name with the same street address. You’ll be immediately notified that a Zumbox is already registered at this address (see photo), and a new security code will be mailed to that person via the USPS. This code has to then be entered at Zumbox.com to secure that mailbox and create a new account. The original Zumbox user at that address will be notified each time a new Zumbox is registered for that address.
One of the major benefits of Zumbox, in particular with this system upgrade, is that you only deal with your mail. A significant part of the so-called junk mail problem is the overwhelming nature of it. You go to your USPS mailbox each day, and it’s a physical chore to sort through everything. This is magnified several times when you have multiple people at the same address receiving mail. It’s very 19th century. In the 21st century, when you open your Zumbox, the only mail you’ll see is your mail. Whether it’s a bill, statement, newsletter, public notice, or special offer, 100% of that mail is intended for you. We see this as a significant improvement on the overall postal mail experience. It is truly Mail 2.0.
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This seems like a good deal on the individual side, but it brings up more questions on addressing. What happens if someone makes a typo on a name, but the address is correct? Does it default to the first mailbox signed up for at that address or does it simply become undeliverable? What about the situations where you get some mail with first and last name and some mail with first and last name as well as middle initial. Do you need to sign up for accounts for each possibility? I also know of situations where some people go by their middle name (or a nickname) and receive mail accordingly from individuals/entities that they deal with on a regular basis, and then receive more official mail addressed with their proper name. How is one to handle? What about mail addressed to a husband and wife, additional accounts needed, or will both receive a copy?
From the advertiser/business side it seemed as though one of the selling points of Zumbox was sending to an address and not an individual. Let’s say a city/county/state government agency is sending a notice and the name(s) don’t match those that have signed up for an account(s), will the notice still be delivered to someone at the address, or basically returned to sender? If to an address that no one has signed up for, will it be delivered to the mailbox for the address and then the first person to sign up at the address will see them?